Refund Policy
PRO REFUND AND RESCHEDULE POLICY
Thank you for purchasing Courses / Masterclass / Subscription from GrowthClub.
For details on our refund and rescheduling policies, please refer to the information below. Please note that our policies are different for single workshop purchase and pack purchase. Please also note that we treat violations of our Terms of Use very seriously, and we have no obligation to offer refunds to users who violate these or other GrowthClub policies.
Masterclass Purchase:
GrowthClub aims to provide a seamless learning experience to the students but if you are not satisfied with workshop quality, kindly contact us at [email protected] for the redressal of the issue. Unfortunately, GrowthClub does not provide refund on Masterclass.
Course(s) can be rescheduled to any month but will there be no refund.
We issue a 100% refund for our Course only when we haven’t given you access to the Workshop after 60 days of the start of your workshop month. The Company will issue refunds at its sole discretion.
Third Party Purchase:
If you purchased the Course through a third party vendor, unfortunately, we cannot process your refund. Since we did not process the original payment, we do not have the transaction on file, and cannot initiate a refund for you. You may directly contact the third-party vendor directly to request a refund, if applicable.
Refund on Token Amount
Unfortunately, we do not provide refunds on token amounts paid to book your seat in any Course.
You may get in contact with us at [email protected] for the redressal of the issue. If the issue is valid we may refund the amount within 3 – 5 working days.
Rescheduling of Courses
If you are unavailable to attend the Course in the scheduled month, you can reschedule your workshop anytime before the start of the workshop.
If you wish to reschedule after the commencement of the workshop (after 1st of the month), you need to request the month change within the first 10 days of the Course. Kindly reach out to us on our support channel for the same.
Contact us
If you have any questions about our Refunds and Reschedule Policy, please contact us:
The request along with the reason has to be made at [email protected] with your email ID or at our address:
Plot No: 356, 1-10-104/47, Dwarkadas Society, Begumpet, Mayuri Marg, Hyderabad, Telangana 500016